Authenticity

Counterfeit products are fake or imitation items designed to deceive. These products are usually of inferior quality and may bear Glints Collective logos and design details, which are registered trademarks.

These items are not approved by us, but we are committed to protecting your rights and preventing counterfeit goods from being sold as genuine Glints Collective products. We have zero tolerance for counterfeiting and will actively take legal action against infringers.

The safest way to purchase genuine Glints Collective products is through www.glintscollective.com . We also work with select authorized retail partners. Please contact customercare@glintscollective.com for information about retail partners.

When purchasing Glints Collective products online, you should be wary of websites claiming to sell Glints Collective merchandise. They claim to sell discounted items, often using Glints Collective logos to deliberately deceive you into buying inferior products.

Auction sites are also common channels for counterfeiters to sell fake goods. Some individuals do sell genuine items, but it's always worth checking seller history and user feedback to determine if it's a legitimate sale. At Glints Collective, we want you to shop safely and enjoy your shopping experience, but it's worth noting that shopping with unauthorized retail partners may carry the following risks:

  • Receiving inferior and counterfeit goods
  • Paying for items never received
  • Having your goods seized and destroyed by border agencies
  • Receiving items that don't match the advertised description
  • Long delays or problems with the seller
  • Poor after-sales service
  • Credit or debit card fraud
  • Identity theft

Authorized Channels

Genuine Glints Collective products are sold by official Glints Collective stores and www.glintscollective.com , as well as our authorized department store partners.

Under Chinese law, all online sellers must provide a business address. Our address is: Glints Collective (Shanghai) Co., Ltd., No. XXX Nanjing West Road, Jing'an District, Shanghai.

As a Glints Collective customer, if you discover any information that may help us investigate and stop counterfeiters, please feel free to contact us at customercare@glintscollective.com .

If you have any further questions or need our assistance, please feel free to contact us at customercare@glintscollective.com . We are at your service and appreciate any information that may help reduce counterfeit goods.

Last Updated: 1/25/2026